Shipping policy
Shipping Policy
Thank you for shopping with Chronicles. We are committed to getting your order to you as quickly as possible.
Processing Time
Orders are typically processed and shipped within 1-3 business days. During new collection launches, restocks, holidays, and promotional periods, processing times may be slightly extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
We offer complimentary standard shipping on all U.S. orders over $150.
For orders under $150, shipping rates are calculated at checkout based on the selected shipping method and destination.
Delivery Times
Delivery times vary based on your location and the shipping method selected at checkout. Once an order has been shipped, Chronicles is not responsible for carrier delays caused by weather, holidays, or other circumstances outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Chronicles is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible at info@theonlychronicles.com. While we will do our best to accommodate changes, we cannot guarantee modifications once an order has been processed.
Questions?
For any shipping-related questions, please contact us at info@theonlychronicles.com.